Add a membership to the member website

Overview

This article guides you through the process of adding a Membership to the Member Website.
The article is divided into the following thirteen topics:

Prerequisites
   Role
   Scope
   Rules
Use case
   The timetable page
   The sign-up page
Navigation
   Member website
Sign-up page
   Link sign-up page to your website
   Send sign-up links to your website developer
   Add a membership to the sign-up page

 

Prerequisites

Role

Your Role must have the "Access to group operations" Permission to access the Organisation level menu.
Preset Roles that have this Permission are:

• Admin
• Master franchiser
• Franchisee
• Branch manager

Your Role must have the "Manage payment option" Permission to modify Payment options.
Preset Roles that have this Permission are:

• Admin
• Master franchiser
• Franchisee
• Branch manager

 

Scope

To modify a Payment option, you must have one of the above Roles within all of the Branches the Payment option is "Available for sale in". i.e. If you want to modify a Payment option that is "Available for sale in" Branch A, B and C, but you only have one of the above Roles in Branch A and B, you will not be able to modify the Payment option.

 

Rules

If you have the correct Permissions to modify a Payment option there are some rules in regards to Payment options:

Payment options that display the Tag:

• can be modified
• can be Archived
• are not "Available for sale" until Published

Payment options that display the Tag:

• can be modified
• can be duplicated
• can be Archived
• are "Available for sale" until Archived

Payment options that display the Tag:

• cannot be modified
• can be duplicated
• are not "Available for sale"
• cannot be re-published

 

For more information on Roles, click here.
For more information on Permissions, click here.
For more information about Payment options, click here.

 

Use case

The Member Website is a public-facing website that allows Members or Prospects to sign up for Memberships and Book Classes online. The Member Website dynamically updates from Clubware.

It has two main sections:

 

The timetable page

Used to enable Members or Prospects to view and Book gym Classes.
If you create a new Class in Clubware and make it Available online, the Member Website's Timetable page displays the Class immediately, enabling Members or Prospects to Book into the Classes online. You can also specify which Branches the Class will be Available for.

 

The sign-up page

Used to enable Members or Prospects to sign-up for new Memberships.
If you create a new Payment option for a Membership plan in Clubware and make it Available online, the Member Website's Sign-up page displays the Membership immediately, enabling Members or Prospects to join your gym by signing up for the Membership online. You can also control which Branches the Membership will be Available for sale in.

 

Navigation

The Member Website URLs are located at Branch level:

 

Member website

To locate the Member Website URL for a Branch:
Navigate to Branch level (blue menu)
Select a Branch (optional)

Click on Branch settings

Click on the Member Website URL located at the bottom of the page.

 

Sign-up page

The Member Website provides a Sign-up page for each Branch.

The Sign-up page dynamically updates from Clubware. If you create a new Payment option for a Membership plan in Clubware and make it Available online, the Member Website's Sign-up page displays the Membership immediately, enabling Members or Prospects to join your gym by signing up for the Membership online.

Note: To modify a Payment option, access to the Organisation level (grey menu) of Clubware is required. If you do not have access to the Organisation level of Clubware, you will need to contact your Head Office.

Click the Join now button to open the Sign-up page of the Member Website:

The Sign-up page displays the Memberships available in the Branch, enabling Members or Prospects to join your gym by signing up for the Membership online. Each Membership displays all Payment options that have been made Available online:

 

Link sign-up page to your website

Each Branch has its own unique Member Website with a Sign-up page and Timetable page. This enables you to differentiate which Memberships and Classes will be sold at each Branch. Both pages can be linked to your website with help from your website developer.

Your website developer can:

• Add a Booking button on your website linking to the Timetable page for each Branch
  See more information on obtaining the Timetable page URLs here

• Add a Sign-up button on your website linking to the Sign-up page for each Branch
  See more information on obtaining the Sign-up page URLs below

 

Send sign-up links to your website developer

Copy the Sign-up page URL (at the top of your browser), then paste it into an email to your developer. Repeat this process for each Branches Sign-up page URL:

Send the Sign-up page URLs (for each Branch) to your website developer, so they can create your Membership sign-up buttons on your website for each Branch.

Note: Only Direct-debit (billing) Memberships can be purchased online.
Paid-in-full, External payer and Visit pass Memberships must be completed within the gym.

 

Add a membership to the sign-up page

To display a Membership on the Sign-up page:

		At Organisation level, navigate to the Management menu
		Select Membership plans
		Click on the Membership name that contains the Payment option you wish to make Available online
		Click on the Kebab menu (right-hand side of the Payment option)
		Select Edit
		Ensure the Branches you wish to make the Payment options Available online are listed within the Available for sale section
		Turn on Available online
		Click Save