How to cancel a membership
To cancel a Membership:
![]() |
Search for the Member in the Member search field |
|
![]() |
Click on the Member's name to open their Member profile |
|
![]() |
Select Memberships in the menu above the Member's profile A list of the Memberships the Member has or previously held are listed |
|
![]() |
Open the current Membership (this will be at the top of the list) by clicking on the name of the Membership |
|
![]() |
Click on the Kebab menu (3 vertical dots) |
|
![]() |
Enter the date the Membership will end Note: For billing Membership, see Which membership end date should I select. |
|
![]() |
Select the cancellation reason |
|
![]() |
Click End This will push the information through to the Billing company and the Membership will be cancelled. |
For more information on how to remove a Membership, click here