This article guides you through the process of removing a Member's Access card number (or FOB number).
The article is divided into the following seven topics:
Your Role must have the Manage member Permission.
Preset Roles that have this Permission are:
- Master Franchiser
- Branch Manager
You must have an Admin, Master Franchiser, Franchisee, Branch Manager or Receptionist Role within the Branch the Member "Belongs to".
Gyms that use Access control systems to manage their doors, would allocate an Access card (or FOB) to each Member of the gym. Each Member will also be granted an Access level specifying which times and which doors they can use.
Clubware can be configured to interact with the Access control system enabling you to add a Member's Access card number (or FOB number) directly into Clubware. Once an Access card number has been allocated to a Member, their Access level is controlled by the Membership they have purchased.
Access card numbers are removed at Branch level within the Branch the Member "Belongs to":
To remove an Access card (or FOB) number:
Navigate to Branch level (blue menu)
Select a Branch (optional)
Click on Members
Remove a member's access card
To remove a Member's Access card:
Select a Member from the Member list
Click Remove in the Access card panel (bottom right-hand side)