Overview
This article guides you through the process of modifying a Member's Access card number (or FOB number).
The article is divided into the following seven topics:
Prerequisites
Role
Scope
Use case
Navigation
Branch level
Modify a member's access card
Prerequisites
Role
Your Role must have the Manage member Permission.
Preset Roles that have this Permission are:
- Admin
- Master Franchiser
- Franchisee
- Branch Manager
- Receptionist
Scope
You must have an Admin, Master Franchiser, Franchisee, Branch Manager or Receptionist Role within the Branch the Member "Belongs to".
For more information on Roles, click here.
For more information on Permissions, click here.
Use case
Gyms that use Access control systems to manage their doors, would allocate an Access card (or FOB) to each Member of the gym. Each Member will also be granted an Access level specifying which times and which doors they can use.
Clubware can be configured to interact with the Access control system enabling you to add a Member's Access card number (or FOB number) directly into Clubware. Once an Access card number has been allocated to a Member, their Access level is controlled by the Membership they have purchased.
Navigation
Access card numbers are modified at Branch level within the Branch the Member "Belongs to":
Branch level
To modify an Access card (or FOB) number:
Navigate to Branch level (dark coloured menu)
Select a Branch (optional)
Click on Members
Modify a member's access card
To modify an Access card for a Member:
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Select the Member from the Member list
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Click Remove in the Access card panel (bottom right-hand side) next to the existing Access card number
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Click Add in the Access card panel (bottom right-hand side)
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Enter the new Access card number
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Click Add
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The Member's Access level and Access card number is now displayed in the Access card panel:
Note: 26-bit cards are used if the number is < 62000 |
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