High usage report

Overview

This article guides you through the process of creating a High usage Report.
The article is divided into the following nine topics:

Prerequisites
   Role
   Scope
Use case
Navigation
   Organisation level
   Branch level
Generate a high usage report
   Viewing a report

 

Prerequisites

Role

Your Role must have the View report Permission.
Preset Roles that have this Permission are:

• Admin
• Master Franchiser
• Franchisee
• Branch Manager
• Receptionist

 

Scope

You must have an Admin, Master Franchiser, Franchisee, Branch Manager or Receptionist Role in the Branch(es) you wish to run the Report for.

 

For more information on Roles, click here.
For more information on Permissions, click here.

 

Use case

The Suspension ending Report enables you to identify Members coming off Suspension (within a specified date range).

 

Navigation

High usage Reports can be run at both Organisation level and Branch level.

• At Organisation level, multiple Branches can be included in the Report.

• At Branch level, only one Branch is included in the Report.

 

Organisation level

To run a High usage Report at Organisation level:
Navigate to Organisation level (light coloured menu)
Click on Reports

 

Branch level

To run a High usage Report at Branch level:
Navigate to Branch level (dark coloured menu)
Select a Branch (optional)

Click on Reports

 

Generate a high usage report

		Click Run (top right-hand side of the High usage report panel)
		Enter the From date Either enter the date manually or use the calendar icon to select a date via the calendar: Use the Left and right arrows to scroll back or forward a month Click the desired date, or click Today to select today's date. To select another year, use the drop down on the right of the month to select the year.
		Enter the To date The From and To dates determine the scope of your report   Either enter the date manually or use the calendar icon to select a date via the calendar: Use the Left and right arrows to scroll back or forward a month Click the desired date, or click Today to select today's date. To select another year, use the drop down on the right of the month to select the year.
		Select the Minimum visits a member must have made to appear in the report
		Select the Branch(es) or Branch group(s) a member must Belong to, to appear in the report (organisation level only)
		Click Generate

Viewing a report

Once generated, the High usage Report displays the following data on-screen:

Name - The Member's first and last name.
Branch - The member's home branch (where they signed up).
Email - The Member's email address.
Mobile number - The Member's mobile number.
Visits - How many times the member visited within the specified date range.