Remove a paid-in-full membership

Overview

This article guides you through the process of removing a Paid-in-full Membership from a Member.
The article is divided into the following eight topics:

Prerequisites
   Role
   Scope
   Rules
Use case
Navigation
   Branch level
Remove a paid-in-full membership

 

Prerequisites

Role

Your Role must have the Manage membership Permission.

 

Scope

You must have a Role within the Branch you wish to remove a Membership.

 

Rules

The Membership must be active.
You cannot end a Paid-in-full Membership that displays

Note: Suspended Memberships must be un-suspended before they can be removed.

 

For more information on Roles, click here.
For more information on Permissions, click here.

 

Use case

Remove a Paid-in-full Membership if you want to:

• Prevent a Member from accessing the gym
• Cancel a Membership for a Member

 

Navigation

Memberships are removed at Branch level:

 

Branch level

To remove a Paid-in-full Membership:
Navigate to Branch level (dark coloured menu)
Select a Branch (optional)

Click on Members

 

Remove a paid-in-full membership

To remove a Paid-in-full Membership:

		Select a member from the Member list
		Select Memberships (above the member profile)
		Select the Membership you wish to remove
		Click on the three vertical dots (top right-hand side)
		Select End
		Set the End date to the date you want the membership to be removed   Either enter the date manually or use the calendar icon to select a date via the calendar
		Select the Cancellation reason
		Click End